Thank you for visiting us. We are Next Records.
Next Records, located in Shibuya, Tokyo, Japan, is one of the largest worldwide dealers of rare & collectible 12" singles. We have been selling high-quality 12"s like Soul, Jazz, Funk, Garage, Loft, Dance, Disco, Boogie, House, Hip Hop, Rap, Old School, R&B, etc., to DJs & collectors worldwide for over 25 years. We never sell bootlegs. We stock over 10,000 pure original 12" Singles! Everyday, we strive to bring you rare and quality items.
In Shibuya, there are a lot of different record stores. Shibuya is a remarkable record city unequaled in the world. When you come to Tokyo, by all means visit our store.
✈️ Quick Note for International Buyers:
You do not need to calculate shipping manually!
When you enter your shipping address at checkout, our shopping cart system will automatically calculate the exact shipping fee based on your destination and the weight of your order before you enter any payment details.
How to Check Your Shipping Cost
Step 1
Click "Check Out" in your cart
Proceed to the secure checkout page. (No charges are made at this stage).
Step 2
Enter your shipping country & address
Type in your shipping info. The Shopify system will instantly read the total weight of your records and mailer box.
Step 3
Review the final shipping cost
The exact EMS / Courier shipping fee will be clearly displayed. You can choose to proceed to payment or go back.
⚠️ Customs, Duties & Packaging
- Import Duties/VAT: Import duties, taxes, and Value Added Tax (VAT) are not included in the item price or shipping charges. These charges are the buyer's responsibility. For customers in Brazil and Chile, a CNPJ/CPF tax ID is required.
- Customs Value: We always declare the correct value of the items. We cannot mark merchandise below value or mark items as "gifts".
- Safe Packaging: All records are cleaned before shipping and packed securely in heavy-duty record mailers with solid cardboard reinforcement, bubble wrap, and plastic sleeves to prevent transit damage.
- Shipping Suspensions: Due to current international circumstances, shipping to certain countries (such as Russia, Ukraine, and Israel) is temporarily suspended. Please see Japan Post Information for details.
FAQ for International Customers
About Product Condition
Q: What is your record grading standard?
Our grading is similar to the commonly used Goldmine Grading Standard, but we are quite strict!
Our EX+ (Excellent Plus): This condition means the record has minor surface scuffs but plays without any major issues. Please note, you might hear some very faint dust noise.
Conditions below EX+: These records may have light surface noise. We generally don't recommend these for our international customers.
Q: Are the product photos on your website actual pictures of the records?
The jacket and label photos on our website are samples only and not of the exact record you will receive. If you'd like to see actual photos of the jacket or label for a specific item, please contact us, and we'll be happy to take new pictures and send them to you by email. Please understand that for sale items or very low-priced records, we might not be able to provide extra photos.
Q: How do you describe scratches or dirt on the record surface or jacket?
Any specific conditions about the jacket or label are mentioned in the "Comments" section of the product description. If you need more detailed information about the record's surface condition, please reach out to us via our "Contact Us" page.
Q: Is the audio sample on your website recorded from the actual record for sale?
No, the audio samples on our website are not recorded from the actual record you are purchasing. We use pre-recorded audio samples for convenience.
Q: Do any records have warps that affect playback?
We generally do not sell records with warps that interfere with playback. If a record has a minor warp that does not affect playback, we will clearly mention it in the "Comments" section.
Q: How can I tell if a record is an original press or a re-issue?
All 12-inch singles we sell are original pressings. If we happen to sell a 2nd press title, we will always mention it in the "Comments" section. We do not sell bootlegs or pirate pressings.
Q: Since these are used records, are they cleaned before shipping?
Yes! All records we sell are carefully cleaned before shipping. We want you to enjoy playing your record as soon as it arrives!
About Orders & Payments
Q: What payment methods do you accept?
We accept major credit cards such as Visa, MasterCard, and American Express. You can also pay using smartphone payment services like Apple Pay and Google Pay.
Q: Is the displayed price in Japanese Yen? Can I see prices in other currencies?
The prices on our website will automatically display in your local currency. Please note that product prices may change daily due to currency exchange rate fluctuations.
Q: How quickly do you ship after an order is placed?
We typically ship orders on the next business day using Japan Post EMS (Express Mail Service).
Q: Can I cancel or change my order?
Yes, you can cancel your order if it hasn't been shipped yet. Please note that cancellations will incur a 5% handling fee, which covers both refund processing fees and currency exchange fees.
Q: Will shipping be cheaper if I buy multiple records?
Shipping costs are calculated automatically. Generally, the more records you buy, the lower the shipping cost per record becomes.
About Shipping & Customs
Q: Which shipping carrier do you use?
We use Japan Post EMS for all international shipments.
Q: How much does shipping cost?
Shipping costs are calculated automatically at checkout. For an estimated shipping cost, please refer to the "OVERSEAS MAIL ORDER SHIPPING & HANDLING" section on our Foreign Visitor page.
Q: Will I receive a tracking number for my order?
Yes, we will always provide you with a tracking number once your package has been shipped. You can track your shipment on the Japan Post website.
Q: Will I have to pay customs duties or import taxes?
Customs duties, import taxes, and VAT (Value Added Tax) related to your order are your responsibility. Please check with your country's customs office for details on potential charges. Please understand that we cannot declare a lower value on customs forms to avoid taxes.
Q: Is there compensation for shipping damage or loss?
Yes, all shipments are fully insured against damage or loss during transit, so you can order with confidence.
Q: How long does shipping usually take?
Here are the approximate delivery times after shipment:
Zone 1: Asia (China, South Korea, Taiwan): Approximately 1 week.
Zone 2: Asia (Excluding China, South Korea, Taiwan): Approximately 10 days.
Zone 3: Oceania, North America (excluding the USA), Middle East, Europe: Approximately 10 days to 2 weeks.
Zone 4: USA: Approximately 10 days to 2 weeks.
Zone 5: Central and South America (excluding Mexico), Africa: Approximately 2 to 3 weeks.
Please note: International shipping times can vary due to customs checks, which may cause delays.
Q: How are records packaged? Do I need to worry about damage?
We package your records very carefully! Each record is reinforced with air cushion wrap and placed in a sturdy, dedicated record mailer box to prevent damage during transit.
Q: What happens if I'm not home when the package arrives?
The delivery service in your country will usually leave a delivery notice with instructions for redelivery. Please make sure to collect your package within their specified retention period. If the package is not claimed in time, it will automatically be returned to us. If your package is returned due to non-delivery, we can reship it, but we will need to charge you for the re-delivery fee.
About Returns & Refunds
Q: What should I do if my order arrives damaged?
In the rare event that your record arrives damaged, please contact us within 3 days of receiving your item. We will also ask you to provide photos showing the damage. After reviewing the damage, we will process your compensation through the shipping insurance.
Q: Can I return an item if it's not what I expected?
Unfortunately, we cannot accept returns due to customer preference (e.g., "I changed my mind" or "It wasn't what I expected"). As we sell used records, we kindly ask for your understanding regarding the unique nature of these items.
Q: Who pays for return shipping?
This depends on the reason for the return. If the return is due to our mistake, we will cover the shipping cost. If it's for customer convenience, you will be responsible for the return shipping fees.
Q: When will I receive my refund?
Once we receive your returned item, we will process your refund within 3 business days.
Other Questions
Q: I'm looking for a specific record. Can I make a request?
We apologize, but due to the irregular and unstable nature of used record arrivals, we cannot fulfill specific record requests.
Q: Do you offer gift wrapping?
Unfortunately, we do not offer gift wrapping services.
Q: Do I have to pay Japanese consumption tax?
Japanese consumption tax is not applied to orders from international customers. However, you will be responsible for any taxes applied by your country.
Q: Do you offer support in languages other than English?
All communication with international customers will be handled in English.
Q: What are your business hours and contact information?
Our online shop is open 24 hours a day for orders. Our physical store in Shibuya, Tokyo, is open from 1:00 PM to 8:00 PM JST.
Q: How do you handle my personal information?
Your personal information is strictly managed. Please be assured that we do not store any credit card information used during payment.
Q: I have a question not listed here. How can I contact you?
Please reach out to us via our Contact Us page:
https://nextrecordsjapan.net/pages/contact
